Tornium Privacy Policy

Last Updated: September 8th, 2025

Our privacy policy applies to information we collect when you use or access our website, application, or just interact with us. We may change this privacy policy from time to time. Whenever we make changes to this privacy policy, the changes are effective immediately after we post the revised privacy policy (as indicated by revising the date at the top of our privacy policy) as changes are frequently related to new or updated features. We encourage you to review our privacy policy whenever you access our services to stay informed about our information practices and the ways you can help protect your privacy.

Third Parties

This privacy policy does not apply to any third-party services or websites that may be linked to or integrate with our service, and we disclaim any responsibility for the privacy practices of these third parties.

Some links on our website and Discord bot may redirect through the third-party URL shortening service tcy.sh before reaching the final destination. This service may be hosted by infrastructure providers, such as Cloudflare, which may collect technical information including but not limited to IP addresses, browser information, and access timestamps. We do not own or operate these services and disclaim any responsibility or liability for their content, data collection practices, or privacy policies. We advise users review the applicable privacy policies of any third-party websites to which they are redirected.

What we collect and why

For an in-depth list of data collected and the purposes for each, please contact support via Discord invite link or Torn mail. All features require limited or full API access.

Data Storage Data Sharing Purpose of Data Key Storage and Sharing Key Access Level
Will the data be stored for any purpose? Who can access the data besides the end user? What is the stored data being used for? Will the API key be stored securely and who can access it? What key access level or specific selections are required?
Persistent - forever
Persistent - until account deletion
Nobody
Faction
General public
Server owners
Public community tools
Competitive advantage - Can be used for notifications during wars
Stored remotely - used for automation without access by anyone else Limited
Full
When we access or disclose your information

No human looks at your data except for the following limited purposes:

  • Provide, maintain and improve our services;
  • Respond to your comments, questions and requests and provide support; and
  • Monitor and analyze trends, usage and activities in connection with our services.
The access of this data will always be with your explicit permission with the sole exception of resolving critical issues potentially compromising the stability of the Service.

Your rights with respect to your information

- Right to Know. You have the right to know what data is collected, used, or shared. We outline both the categories and specific bits of data we collect, as well as how they are used, in this privacy policy.

- Right to Erasure / “To Be Forgotten”. This is your right to request that your data be erased from our possession. Fulfillment of data deletion requests will prevent you from using Tornium services because our applications will then no longer work.

- Right to Complain. You have the right to make a complaint regarding our handling of your data with Torn staff:

- Right to Object. You have the right, in certain situations, to object to how or why your data is processed.

Security

We take reasonable steps to protect the information provided via the services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is ever fully secure or free from error.

For more information, see Tornium's security policy.


Adapted from the Basecamp open-source policies / CC BY 4.0. Adapted from the app.net open-source policies / CC BY-SA 3.0.